Privacy Policy

1. Information We Collect

Account information — When you sign in, we collect your name, email address, and authentication provider (Apple, Google, or email).

Payment information — When you send a gift, payment details are collected and processed by our payment provider. We do not store full card numbers.

Identity verification — When recipients redeem a gift, we collect government ID information and a selfie, and conduct OFAC/sanctions screening, through our identity verification provider. This data is processed and stored by that provider subject to their own privacy policy.

Bank account information — When recipients connect a brokerage account for payout, account details are handled by our bank connection provider. We store only what is necessary to initiate the transfer.

Usage data — We collect information about how you use the platform (pages visited, features used, device type, browser) to improve the product and diagnose issues.

Communications — When you contact us, we retain the content of your message to respond and improve our support.

2. How We Use Your Information

• To operate the platform — sending gifts, processing payments, delivering claim links
• To verify identity and conduct required OFAC/sanctions screening at redemption
• To send transactional emails and SMS (receipts, claim links, notifications)
• To prevent fraud and comply with applicable law
• To improve the product through analytics and error monitoring
• To respond to your support requests

We do not sell your personal data. We do not use your data for advertising targeting.

3. Third-Party Services

We use trusted third-party providers to operate Beestow. Each is bound by their own privacy policies and applicable data protection law.

4. Data Security

We use industry-standard measures to protect your data — encrypted connections, access controls, and secure infrastructure. No system is perfectly secure; if you believe your account has been compromised, contact us immediately at support@beestow.com.

5. Data Retention

We retain account and transaction data for as long as your account is active and for a reasonable period after closure, as required for legal, compliance, and dispute resolution purposes. Identity verification records are retained as required by applicable financial regulations. You may request deletion of non-essential data at any time (see Your Rights below).

6. Cookies

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the platform is used. You can control cookies through your browser settings. Disabling cookies may affect platform functionality.

7. Your Rights

You have the right to access, correct, or delete the personal data we hold about you. You may also request a copy of your data or ask us to restrict how we use it. To exercise these rights, email support@beestow.com. We will respond within 30 days.

Note: some data may be retained where required by law or legitimate business necessity even after a deletion request.

8. Children

Beestow is not directed at minors. Users must be 18 or older to hold a Beestow account. Upon first sign-in, users are required to confirm their age before accessing the platform. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with their data, please contact us at support@beestow.com and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated by email or by a notice on the platform. Continued use after changes take effect constitutes acceptance.

10. Contact

Privacy questions or requests? Email us at support@beestow.com.